Welcome to www.rentaveedu.com (“we,” “us,” “our”). By accessing or using our website (“Site”) and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our services. If you do not agree with these Terms, you must not use our Site or services.
1. Acceptance of Terms
By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.
2. Eligibility
You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you have the legal capacity to enter into a binding agreement.
3. Booking and Payment
- Booking Process: To book a property, you must complete the booking form on our Site and provide accurate and complete information.
- Payment: Full payment is required at the time of booking. We accept various payment methods as indicated on our Site. All payments are non-refundable unless otherwise stated in our cancellation policy.
- Confirmation: Upon successful payment, you will receive a booking confirmation via email.
4. Security Deposit
A security deposit may be required for each rental. The deposit amount and terms will be specified at the time of booking. The deposit will be refunded once you check out, provided there are no damages or violations of these Terms.
5. Cancellation Policy
- Cancellations by Guests: Cancellations must be made at least 24 hours prior to the check-in date to receive a full refund. Cancellations made within 24 hours of check-in are non-refundable.
- Cancellations by Us: We reserve the right to cancel your booking in case of unforeseen circumstances. In such cases, we will offer a full refund or an alternative accommodation of similar value.
6. Check-In and Check-Out
- Check-In: Check-in time is from 2 pm on the arrival date. Early check-in may be available upon request and subject to availability.
- Check-Out: Check-out time is by 12 pm on the departure date. Late check-out may incur additional charges.
7. Use of the Property
- Occupancy: The apartment is only for the use of the guests listed in the booking confirmation. Subletting or assigning the rental to others is prohibited.
- Conduct: Guests must maintain the apartment in good condition and use it responsibly. Any damage or loss caused by the guests will be charged to the security deposit.
- No Smoking and No Pets: Smoking and pets are not allowed inside the apartment.
8. Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
9. Liability
We are not liable for any loss, injury, or damage incurred during your stay, except where such loss, injury, or damage is caused by our gross negligence or willful misconduct. Guests are advised to have appropriate travel and personal insurance.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Kerala, India. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of Kerala, India.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site and services constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at director@rentaveedu.com.
By using our Site and services, you agree to these Terms and Conditions. Thank you for choosing www.rentaveedu.com for your accommodation needs.
