At www.rentaveedu.com, we strive to provide a seamless and enjoyable booking experience for our guests. We understand that plans can change, so we’ve established the following refund and cancellation policy to ensure clarity and fairness.

Guest Cancellations

Full Refund for Early Cancellations:

• If you cancel your booking at least 24 hours before the check-in date, you will receive a full refund of the amount paid.

No Refund for Late Cancellations:

• If you cancel your booking less than 24 hours before the check-in date, no refund will be provided.

Company Cancellations

Full Refund:

• If we need to cancel your booking due to unforeseen circumstances or other reasons, you will receive a full refund within 5 business days.

Alternative Accommodation:

• Alternatively, if available, we will offer you equivalent accommodation to ensure your stay is not disrupted.

How to Cancel Your Booking

To cancel your booking, please contact our customer service team via email at director@rentaveedu.com or call us at +918754469109. Please provide your booking details and reason for cancellation.

Refund Processing

• Guest Cancellations: Refunds for eligible cancellations will be processed within 5-7 business days after the cancellation request is confirmed.
• Company Cancellations: Refunds will be processed within 5 business days from the date of cancellation. If you opt for alternative accommodation, arrangements will be made promptly based on availability.

Security Deposit Refund

At www.rentaveedu.com, we prioritize the comfort and satisfaction of our guests, as well as the maintenance and care of our properties. Upon check-in, a security deposit is collected to cover any potential damages during your stay. Once you check out, our caretaker will thoroughly inspect the apartment for any damages. If no damages are found, the full security deposit will be refunded online on the same day of your departure. In the event that any damages are identified, an appropriate amount will be deducted from the security deposit to cover the repair costs, and the remaining balance, if any, will be refunded. We aim to process these deductions and refunds promptly to ensure transparency and fairness.

Contact Us

If you have any questions or need assistance with your booking, please do not hesitate to reach out to our customer service team. We are here to help ensure your experience with us is as smooth and enjoyable as possible.

Thank you for choosing www.rentaveedu.com for your short-term stay. We look forward to hosting you.